Total Facilities Management Services & 24/7 Operations
Single-source national facilities management delivering hard building engineering, soft facilities services, and round-the-clock emergency helpdesk triage under one transparent, accountable partnership.
- Direct Self-Delivery
- Delivery Model
- 24/7/365 Nationwide
- Operations Desk
- EntireCAFM Certified
- Management Portal
- ResponseOut-of-hours cover
- ComplianceStatutory testing & records
- EstatesCommercial & industrial
- ScopeHard & soft services
Transforming Facilities Management from Fragmented Contractors to Strategic Partnership
Managing separate contractors for M&E, HVAC, cleaning, fire safety, security, and grounds creates administrative friction, finger-pointing during failures, and hidden margin stacking. EntireFM replaces fragmented supply chains with one unified, self-delivered Total FM partnership.
Under our integrated model, your estate benefits from a dedicated Key Account Manager, directly employed technical engineers, and 24/7 helpdesk dispatch.
Every maintenance task, statutory certificate, and reactive callout is tracked in real time through EntireCAFM, providing managing agents and corporate property directors with absolute audit certainty and operational peace of mind.
Single-Source Total Facilities Management Delivery
EntireFM On-Site Engineering OperationsComprehensive Total Facilities Management Services
From statutory hard engineering and compliance audits to daily contract cleaning, security concierge, and 24/7 helpdesk support.
Single-Source Integrated Facilities Management (Total FM)
Consolidating disparate vendor contracts into one unified, self-delivered facilities management partnership. Seamlessly blending Hard FM engineering with Soft FM service delivery under one accountable SLA.
24/7 National Operations Helpdesk & Rapid Mobile Triage
Round-the-clock facilities support desk staffed by experienced technical coordinators, orchestrating directly employed mobile engineering and trade teams across the UK.
Technical Hard Facilities Management & Building Engineering
Comprehensive engineering stewardship: statutory electrical testing (EICR), HVAC chillers, commercial boilers, fire life-safety systems, and SFG20 planned preventative regimes.
Integrated Soft Facilities Management & Workplace Hospitality
High-specification contract cleaning, washroom hygiene, front-of-house concierge reception, automated security gates, and four-season grounds maintenance.
Complete Hard & Soft Facilities Scope
Our integrated teams maintain the entire physical, mechanical, electrical, and operational infrastructure of your commercial property portfolio.
Hard FM Engineering Systems
Mechanical, Electrical & Fabric- Main Switchboards & Sub-Distribution Panels
- Commercial Boilers, Chillers & AHU Systems
- Addressable Fire Alarms & Emergency Lighting
- Building Management System (BMS) Controls
- Roofing, Cladding & Fire Door Assemblies
Soft FM & Workplace Services
Hygiene, Security & Grounds- Contract Office & Industrial Cleaning
- Reception Concierge & SIA Security Patrols
- Automated Perimeter Gates & ANPR Barriers
- Four-Season Landscaping & Tree Care
- Automated Winter Gritting & Snow Removal
Governance & CAFM Technology
Compliance & SLA Tracking- EntireCAFM Client Portal Dashboard
- Digital Statutory Compliance Certificate Vault
- Real-Time 24/7 Reactive Ticket Tracking
- 10-Year Forward CapEx Financial Models
- Consolidated Monthly SLA Performance Scoring
How We Mobilise Total FM Contracts
A proven four-stage transition process ensuring seamless contract handover, zero day-one disruption, and instant CAFM compliance visibility.
Site Survey & Asset Audit
Comprehensive physical review of all mechanical, electrical, or fabric assets, recording condition, serials, and statutory status.
Scope & SLA Engineering
Developing tailored SFG20 maintenance regimes, emergency response bands, and contract milestones for your estate.
Mobilisation & Tagging
Digital QR tagging of all plant assets, CAFM system onboarding, and engineer handover with dedicated contract managers.
Proactive & Reactive Delivery
Execution of scheduled PPM routines alongside 24/7 technical helpdesk dispatch for urgent repairs and breakdowns.
Reporting & Governance
Monthly statutory compliance certification, SLA performance tracking, and strategic capital replacement recommendations.
Proactive Stewardship Balanced with Rapid 24/7 Reactive Power
SFG20 planned maintenance eliminates preventable plant breakdowns while our national operations desk guarantees emergency attendance.
Planned Preventative Maintenance (PPM)
Scheduled routines to prevent downtime and protect asset longevity
Reactive Engineering & Emergency Cover
Swift technical triage and rapid engineer dispatch when issues arise
Commercial Sectors We Manage
Delivering Total FM partnerships across multi-tenant corporate offices, retail portfolios, logistics hubs, healthcare facilities, and industrial estates.
Commercial Offices & Corporate Real Estate
High-rise office buildings, business parks, and corporate headquarters requiring zero downtime and high tenant satisfaction.
Industrial & Heavy Manufacturing
Engineering plants, automated assembly lines, and production facilities operating under strict health, safety, and PPM regimes.
Logistics Hubs & Distribution Centres
High-bay regional distribution hubs, 24/7 fulfillment warehouses, and transport depot infrastructure.
Retail Parks & Shopping Destinations
High-footfall shopping centres, supermarket chains, and out-of-town retail parks needing reliable public-facing systems.
Education & Multi-Building Campuses
Universities, colleges, and schools requiring scheduled maintenance coordinated around term times and exam periods.
Multi-Site Portfolio Estates
Nationwide institutional property portfolios and managing agents requiring centralised account governance and CAFM reporting.
Complete Estate Visibility in EntireCAFM
Control your entire facilities management contract through one intuitive dashboard—from live work orders to statutory compliance scores.
Digital QR Asset Tagging
Physical barcode/QR scanning at each plant asset ensures engineers physically attend equipment and records precise visit timestamps.
Audit-Ready Digital Certificates
EICR reports, Gas Safety CP12s, F-Gas logs, and emergency lighting certificates are instantly archived and searchable by site.
Live Work Order Triage
Track reactive requests in real-time from initial helpdesk logging through mobile technician dispatch to photographic completion proof.
Monthly Estate Performance Analytics
Automated executive dashboards detailing SLA adherence, first-time fix ratios, statutory compliance percentage, and asset health.
Total Facilities Management Guidance
Frequently Asked Questions
Common inquiries regarding contract scopes, SLAs, compliance audits, and onboarding.
We assign dedicated contract managers, schedule proactive maintenance visits, and provide out-of-hours helpdesk cover for contracted sites, with response times agreed per site.
Related Building Engineering & FM Services
Discuss a Total FM Partnership for Your Estate
Consult directly with our executive facilities directors. We provide comprehensive portfolio asset surveys, consolidated SLA design, and transparent monthly pricing.
Direct line to Key Account Directors and 24/7 central helpdesk.
Tender documents, RFQ schedules, and bespoke contract specifications.
Tell Us About Your Requirement
Provide brief estate details below and a regional engineering manager will review your requirement.